The website www.chasioti.gr it is an online store that constitutes the online presence of CHASIOTI NUTS S.A. (VAT number: 800365170, Tax Service Office: FAE Athinon) and is based at Ermou 7 & Dionysou Str., Maroussi, 15124, Tel: 2108020488.
Personal Data
A prerequisite for the commencement of the conciliation between us is the disclosure by you of some of your personal information. When you place an order, we will ask you for your full name, the address to which the products will be shipped, your landline number (or any other phone number you want), your e-mail address, and if you choose your payments to be made by credit card and its number and expiration date. This data will in no way be disclosed, made public or sold to third parties, unless this is imposed by a public authority (court, etc.).
Your sensitive information is disclosed to the relevant bank (e.g., credit card number) and deleted from our base immediately after completing your order, thus ensuring an even greater level of security.
Products sold
The features and other details of the products sold are available and you can find out about them by following the search instructions listed on our websites and by “clicking” on the name of the corresponding product.
Security
The website www.chasioti.gr it uses the SSL protocol for secure online trading. This encrypts all your personal information, such as your credit card number, name and address, so that it cannot be read or changed during transfer over the Internet.
The SSL Protocol (Secure Sockets Layer), is currently the global standard on the internet for the certification of web sites to web users and for the encryption of data between web users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during transmission.
Cancellation of Order
For any cancellation of an order (in whole or in part) you must send an e-mail to [email protected] or in [email protected] or call 2108020488. This option is offered to you until the moment we inform you about the shipment of your order. After this time, it is not possible to cancel.
Payment Options
For the convenience and convenience of all those who wish to buy from our store, the www.chasioti.gr you have the following alternative payment methods:
By charging your credit or debit card. The charge of your credit or debit card is made on the day of the start of the shipping process of the products. In www.chasioti.gr has taken all necessary measures for the security of your transactions through your credit card.
By cash on delivery at the time you receive the products.
Via PayPal.
By bank deposit to the following bank accounts:
ALPHA BANK
GR5101401570157002320003529
PIRAEUS BANK
GR0901721210005121082490477
NATIONAL BANK OF GREECE
GR5201107250000072500264683
EUROBANK
GR1902602790000620201091252
Also, in www.chasioti.gr is given the opportunity to choose whether your payment will be made with a retail receipt or with an invoice. Invoice is issued to companies and freelancers if they fill in the following details when ordering: company name, VAT Number, TAX Service Office and profession for freelancers.
Method, Time and Cost of Shipping
The deliveries of the products are made by the the ACS Courier companies for deliveries within Greece.
Lower order limit is set at 10,00€.
Products are shipped throughout Greece, while the shipping cost varies based on the weight of the order and the shipping destination (see SHIPPING INFORMATION). In case of payment by cash on delivery or via Paypal, the customer is charged with an additional cost of 2,00€.
Orders registered daily until 12: 30 are prepared the same day, and the rest the next day workday. Standard delivery times from processing Day are as follows: * Athens, Thessaloniki, Patras, Larissa, Volos – next working day * Other areas & island destinations – 2 to 3 working days * Inaccessible destinations – 3 to 5 working days
The order is sent safely with the cooperating courier companies ACS Courier.
The above times are indicative.
Cancellation – Return of Products
You have the right to return the products purchased, free of charge and without having to tell us the reason why you wish to return the products, within 5 working days from the date you receive the products. In this case, you are charged only the direct cost of returning the products.
Returns are accepted only if the products you wish to return are in the same condition in which you received them. unsealed or tampered with their packaging, together with the retail receipt or invoice.
To avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order, the condition of the products sold and the intact packaging, in order to detect any obvious defects.
If you want to return the products you purchased, you should contact us via e-mail at [email protected] or in [email protected], while the address to which the products should be sent for return is the headquarters of the company (CHASIOTI NUTS S.A. Ermou 7 & Dionysou Str., Maroussi, Athens, 15124, Tel: 2108020488.)
In case of Return of the products and depending on the way you chose to pay your order and on the other hand the way their return will take place and the condition of the products, the refund of your money will be completed within 5 days from the date we receive the products.
Prices of Products
The prices listed in the relevant lists under each product include VAT (13%), while the www.chasioti.gr reserves the right to adjust prices at any time.
Cookies
The company uses “cookies”, which are small amounts of information that we store on your computer. Most Internet browsers can be set to notify you when you receive a “cookie” (which allows you to decide whether or not to accept it) or to reject all “cookies”. If you choose to decline “cookies” from this website, some features may not be used by you.
If you have not set up your browser to reject “cookies”, our system will distribute “cookies” on your computer when you visit this website. “Cookies” make it easier for you to use the website during your future visits, for example by reducing the number of items that need to be entered if you have previously provided them to us. They also allow us to control your use of the website and customize its content for you.
Additional Information
Forced Circumstances: if for reasons of forced circumstances (e.g. bad weather conditions, strikes, etc.) it is not possible to deliver the products to you within the prescribed time we will inform you via e-mail, in order to indicate to us if you wish, under these conditions, to complete your order.
Liability www.chasioti.gr. in the event that a defective product is found in the delivered quantities, you reserve the right to return it with the possibility of replacing it with our shipping or refund costs.
Modification of the terms of this agreement: www.chasioti.gr reserves the right to amend or renew the terms and conditions of transactions. The Company undertakes to update this text for any change or addition to the terms.